Structured Problem Solving
A Structured Approach to Problem Solving is a team based and disciplined approach to Permanent Problem Resolution.
How often is it that we find that problems
that are believed to have been resolved, re-appear at
a later date, and usually at the most inappropriate
time imaginable?
The Lean Group works in a practical
and interesting way, helping and interacting with the
Host Problem Solving Team in a series of theoretical
activities before tackling a real concern. Problems
that have plagued organisations for considerable periods
of time can be permanently resolved through adopting
the techniques and practices outlined throughout the
programme.
The first stage of the methodology
employed, is to form a Team with the appropriate skills
to deal with the specific concern in question, each
member of the team fulfils the obligations of one of
the roles of Team Working. The Team usually consists
of a nucleus of full time participants with some specialists
taking part, as and when required.
A concise and accurate description
of the problem is then generated, this will be a full
description of the problem profile and is one of the
hardest parts of the entire process, accurate problem
definition is a critical stage and is absolutely fundamental
to the permanent problem resolution process.
The need for short term Containment
is then considered; Containment Actions are implemented
if, and as is necessary.
The most difficult part of the entire
process can now take place, defining the root cause
of the concern and proving the theory through testing,
its success relies heavily on how well the problem was
originally defined.
Once satisfactory verification of root
cause has taken place, the determined permanent corrective
action can be implemented.
When the Team is satisfied with the
outcome of the permanent corrective action and any temporary
containment removed, management systems, specifications,
procedures etc are updated to ensure there is no chance
of recurrence.
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2
Define the Problem |
3
Implement Containment |
| 4
Define & Verify Root Cause |
5
Identify Permanent
Corrective Action |
6
Implement Permanent Corrective Action |
| 7
Prevent Recurrence |
8
Update Management Systems |
9
Congratulate the Team |
Benefits
Team Building Ability
Team Approach to Problem Resolution
Structured and Proven Process
Permanent Problem Resolution
Improved Quality Performance
Financial Savings
Call us now on 01733 573437
Send
us an enquiry
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